Overview
Community Services and Supports (CSS) funds comprehensive mental health services for individuals and families experiencing significant emotional and psychological problems that would benefit from intensive office and field-based services.
Mental Health Service Act (MHSA) regulations require that 50% or more of the Community Services and Supports (CSS) funds be used for Full Service Partnership programs (FSPs).
Full Service Partnership (FSP) programs are designed for individuals with serious emotional disturbance (SED) or a severe mental illness (SMI) who would benefit from an intensive service program. The foundation of Full Service Partnerships is doing “whatever it takes” to help individuals on their path to recovery and wellness.
FSPs are comprised of multidisciplinary teams that engage clients with an SED or SMI who are homeless, involved with the justice system, and/or have high utilization rates of crisis psychiatric services.
Program Spotlight
The Forensic Assertive Community Treatment (FACT) program provides housing and intensive wraparound supportive services to persons who are challenged living independently in the community due to severe mental health, substance use, and incarceration issues. The Behavioral Health Court – Transitional (TrACT) program is similar in scope, but is managed by Alameda County Behavioral Court.
FACT and TrACT operate on the “Housing First” model, where partners are housed first, and then offered services on a voluntary basis. Services range from providing for basic human needs, such as food and clothing, to rehabilitative counseling, integrated medical care, and supported employment.
FACT
Served 79 partners in fiscal year 2015/16
Reduction in days in jail/psychiatric hospital.
(12 months prior as compared to 12 months after enrollment)
New enrollees connected to primary care within first 12 months
In permanent, subsidized housing in the community at lower levels of care.
TrACT
Served 49 partners in fiscal year 2015/16
Reduction in days in jail.
(12 months prior as compared to 12 months after enrollment)
New enrollees connected to primary care within first 12 months
Local Programs
The following programs were developed through the CSS Community Planning Process. Each of these programs has been approved by the Ongoing Planning Council, the local stakeholder group responsible for Mental Health Services Act (MHSA) Planning, and by the California State Department of Mental Health. The programs below address one of the following priorities developed in the community planning process:
Plan Requirements
The CSS Community Planning Process required local stakeholders to recognize the following parameters for this funding stream:
- All ages must be served;
- At least 51% of the funds must support Full Service Partnerships.
- Disparities in access to services for underserved populations and regions of the County must be addressed.
Full Service Partnership Programs
Alameda Connections FSP
Alameda Connections FSP is operated by Seneca Family of Agencies and serves children (0-8 yrs) and their families who are experiencing difficulties in any number of areas including: parent-child relationship problems, at risk of losing school placement, at risk of CPS involvement, and/or behavioral issues with their child. Founded on the Principles of Wraparound, Alameda Connections provides unconditional care that is family centered, individualized, culturally responsive, and strengths-based.
Seneca Family of Agencies
8750 Mountain Blvd. Oakland 94605
(510) 654-4004 | Seneca Family of Agencies (senecafoa.org)
ACBHD Contact: Laphonsa Gibbs, ACBHD Associate Child, Youth and Young Adult System of Care Director | Laphonsa.Gibbs2@acgov.org
Assisted Outpatient Treatment (AOT)
Based on a recovery-centered model, AOT/CC of Alameda County is an intensive community support service and an Assertive Community Treatment (ACT) for individuals with severe mental illness (SMI), many of whom would otherwise require extended care in institutional settings. AOT/CC serves individuals who are high utilizers of mental health services and who are considered to be at great risk for psychiatric hospitalization.
Telecare: http://www.telecarecorp.com/alameda-aotcc/
Referral: ACCESS Line 1.800.491.9100
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Berkeley Housing: USV/Harrison House Singles – BOSS
Emergency shelter serving adults who are literally unhoused with moderate to severe mental health conditions. Shelter guests are eligible for housing navigation, linkages to community services and benefits support. Harrison House has 10 designated beds for guests 18+, who are literally unhoused and eligible for Alameda County Behavioral Health Department (ACBHD) services.
Building Opportunities for Self-Sufficiency
1918 University Ave, Suite 2A
Berkeley, CA 94704
(510) 649-1930 | www.self-sufficiency.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Casa Maria Safe Haven Shelter (Interim and Emergency Housing – BOSS
Casa Maria is a supported interim/emergency shelter (Safe Haven) for unhoused individuals who are hard to reach while on the streets. Participants can stay up to 6 months; individuals receive housing navigation, SSI/benefits advocacy, linkages to community resources and life skills development, while seeking permanent housing. Adults 18+, unhoused with a serious mental illness (SMI) and eligible for Housing Disability Advocacy Program (HDAP).
Building Opportunities for Self-Sufficiency
1918 University Ave, Suite 2A
Berkeley, CA 94704
(510) 649-1930 | www.self-sufficiency.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
CHANGES
CHANGES co-occurring recovery program serves individuals who are diagnosed with mental health and substance use issues and who are also frequent users of emergency psychiatric care utilizing an integrated approach to support individuals needing wraparound support services that fall under the Assertive Community Treatment (ACT) model, as well as individuals who qualify for intensive case management services.
Referral: ACCESS Line 1.800.491.9100
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Circa 60
Multidisciplinary team engages homeless seniors and provides housing with community support. Provides linkage for family members and offers peer support.
Bay Area Community Services
559 16th Street, Oakland
(510) 271-8844 | www.bayareacs.org
ACBHD Contact: Juliene Schrick, ACBHD Director of Older Adult Services | juliene.schrick@acgov.org
Community Conservatorship (CC) and FSP 12 Assisted Outpatient Treatment (AOT)
Based on a recovery-centered model, AOT/CC of Alameda County is an intensive community support service and an Assertive Community Treatment (ACT) for individuals with severe mental illness (SMI), many of whom would otherwise require extended care in institutional settings. AOT/CC serves individuals who are high utilizers of mental health services and who are considered to be at great risk for psychiatric hospitalization.
Social Services Agency Contact: Vanessa Baker, M.S., Program Manager, LPS-Mental Health Conservatorship Program & Adult Protective Services | VRockett@acgov.org | 510-577-1928
Crossroads – East Oakland Community Project
East Oakland Community Project’s (EOCP) Emergency Housing supports singles and families, including people living with HIV/AIDS, to receive the necessary skills to obtain employment and permanent housing in a dignified and healing environment. EOCP offers individualized support through case management, which helps homeless people advocate for themselves and connects them to services to assist them in becoming self-reliant. Individuals 18 years and older who are literally homeless, and who meet eligibility requirements for specialty mental health services.
East Oakland Community Project
7515 International Boulevard
Oakland, CA 94621
(510) 532-3211 | www.eocp.net
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Flexible Housing Subsidy Pool – Rental Assistance Program – Housing Authority of the County of Alameda (HACA)
The project provides monthly housing subsidies for eligible ACBH clients with serious mental health issues. HACA is responsible for quality housing subsidy administration supporting clients, timely rental payments to landlords, performance of housing inspections, verification of contracts, and review of rental agreements. This program focuses on helping adults (18 and older) with serious mental illness in Alameda County to live in the least restrictive and most integrated setting appropriate to meet their needs.
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Greater HOPE
Adds housing, personal service coordination and medication capacity to existing mobile homeless outreach providers in South and East County.
Tri-City Homeless Coalition
40849 Fremont Boulevard, Fremont, CA 94538
(510) 657-7409 | www.tricityhomeless.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Geographic Region of Clients Served: South County
Homeless Engagement Action Team (HEAT)
HEAT provides full service partnership services within the philosophy of ‘whatever its takes’ to Alameda County homeless adult residents who live with serious mental illness. Clients shall be those individuals at high risk of re-hospitalization who could live in the community if comprehensive services and concentrated support were available to accommodate their needs. Clients will include individuals who are homeless or at risk of homelessness, have been involved in the criminal justice system, have co-occurring substance use and / or physical health disorders, frequently use hospitals and other emergency services, are at risk of institutionalization, and/ or have limited English proficiency. Contractor shall serve individuals who are sex offenders.
Bay Area Community Services (BACS)
390 40th Street
Oakland, CA 94609
(510) 613-0330 | bayareacs.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Housing Solutions for Health — Alameda County Health (ACH) Housing & Homelessness Services (H&H), Housing Services Office (HSO) and multiple subcontractors
Alameda County Housing and Homelessness (H&H) coordinates a range of housing programs and services for individuals with a serious mental illness and their families. MHSA funded programs under H&H focus on helping individuals with serious mental illness in Alameda County to live in the least restrictive and most integrated setting appropriate to meet their needs. H&H efforts focus primarily, but not exclusively, on helping individuals experiencing homelessness and those with prolonged stays in institutional settings.
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Housing Support Program (HSP) — Alameda County Health Housing & Homelessness Services (H&H), Housing Services Office (HSO) and multiple providers
The Housing Support Program (HSP) provides housing subsidy payments, services coordination and consultation, and training and technical support for Community Care Licensed board and care operators that serve individuals, 18 and over with serious mental illness, acute medical and housing needs. HSP serves adults, ranging from 18-64 years old, with serious mental illness referred to the Housing Services Office (HSO) from designated referral programs, including subacute facilities, crisis residential treatment, state hospitals, community conservatorship programs, Conditional Release Program (CONREP) and outpatient behavioral health teams.
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Justice and Mental Health Recovery (JAMHR)
JAMHR is a full-service partnership program based on the Assertive Community Treatment model. JAMHR serve individuals with severe mental illness who have a history of justice involvement, are high utilizers of mental health services and who are considered to be at great risk for psychiatric hospitalization and recidivism.
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Lasting Independence Forensic Team (LIFT)
LIFT provides full service partnership services within the philosophy of ‘whatever its takes’ to Alameda County adult residents who have been involved with the criminal justice system and live with serious mental illness. Clients shall be adults who have been involved with the criminal justice system and will include individuals who are homeless or at risk of homelessness, have co-occurring substance use and / or physical health disorders, frequently use hospitals and other emergency services, are at risk of institutionalization, and / or have limited English proficiency. Contractor shall serve individuals who are sex offenders.
Bay Area Community Services (BACS)
390 40th Street
Oakland, CA 94609
(510) 613-0330 | https://bayareacs.org/
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
North County Housing Connect, Housing Navigation Program — BACS
BACS Oakland Project Connect – OPC provides an intensive, housing-focused, care coordination role within Alameda County’s health and housing services provider networks. Housing Navigator’s support clients with obtaining permanent, safe, and supportive homes as quickly as possible. Navigators shall also work to ensure that appropriate resources and support are in place for individuals to maintain their housing. Annually, the program is targeted at serving 50-75 clients.
Bay Area Community Services (BACS)
390 40th Street
Oakland, CA 94609
(510) 613-0330 | bayareacs.org
ACBHD Contact: Juliene Schrick, ACBHD Director of Older Adult Services | juliene.schrick@acgov.org
Older Adult Service Team — Felton Institute
The Older Adult Service Team supports client recovery through a holistic and strength-based approach that considers the overall bio-psycho-social needs of older adult clients. All consumers are 60 years or older. Service Teams are multi-disciplinary and coordinate community-based services to provide individually customized mental health care for people experiencing frequent setbacks or persistent challenges their recovery.
Felton Institute1005 Atlantic Avenue,
Alameda, CA 94501
(415) 474-7310 | felton.org
ACBHD Contact: Henning Schulz, ACBHD Director Outpatient Mental Health | henning.schulz@acgov.org
Prevention, Advocacy, Innovation, Growth, and Empowerment (PAIGE)
BACS provides full service partnership services within the philosophy of ‘whatever its takes’ to Alameda County Transition Age Youth (TAY) who live with serious mental illness. Clients are individuals at high risk of re-hospitalization who could live in the community if comprehensive services and concentrated support were available to accommodate their needs. Clients include TAY individuals who are homeless or at risk of homelessness, have been involved in the criminal justice system, have co-occurring substance use and / or physical health disorders, frequently use hospitals and other emergency services, are at risk of institutionalization, and / or have limited English proficiency.
Bay Area Community Services (BACS)
390 40th Street
Oakland, CA 94609
(510) 613-0330 | bayareacs.org
ACBHD Contact: Laphonsa Gibbs, ACBHD Associate Child, Youth and Young Adult System of Care Director | Laphonsa.Gibbs2@acgov.org
Project Homeless Outreach for People Empowerment (HOPE) Program (Tri City Area) – Abode Services
The mobile clinic delivers medical and social services to the unsheltered population at highly trafficked locations such as churches, local showers and meal sites. Services include coordinated entry assessments, assisting unhoused individuals with getting document ready for housing, supporting with matches to permanent supportive housing, linkage and referrals, access to mail, mobile medical treatment, prescribing medication, and providing medical supplies, vaccinations and testing. Target Population: Unsheltered individuals in the Tri-City, Mid County and East County areas.
(510) 657-7409 | Abode Services
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care, katherine.jones@acgov.org
Rental Subsidies and Landlord Liaison Program — Abode Services
The Rental Assistances and Landlord Engagement (RALE) (formerly called Landlord Liaison) Program is designed to cultivate and sustain relationships with property owners and property management companies (landlords) with the goal of encouraging them to accept additional tenants who are referred through the Coordinated Entry System. Specific target populations include Transition Age Youth, older adults, individuals with forensic background, zero income and who have active substance use disorders in addition to co-occurring mental health conditions.
(510) 657-7409 | Abode Services
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care, katherine.jones@acgov.org
RISE — TAY FSP
RISE provides full service partnership services within the philosophy of ‘whatever its takes’ to Alameda County Transition Age Youth (TAY) who live with serious mental illness. Clients shall be those individuals at high risk of re-hospitalization or re-incarceration who could live in the community if comprehensive services and concentrated support were available to accommodate their needs. Clients will include TAY individuals who are homeless or at risk of homelessness, have been involved in the criminal justice system, have co-occurring substance use and / or physical health disorders, frequently use hospitals and other emergency services, are at risk of institutionalization, and / or have limited English proficiency. Contractor shall serve individuals who are sex offenders.
BACS RISE
(510) 613-0330 | Bay Area Community Services (BACS)
ACBHD Contact: Sun Hyung Lee, ACBHD Division Director Transitional Age Youth | sunhyung.lee@acgov.org
Service Team Program – Asian Health Services (AHS)
This program supports clients by building and teaching coping skills, living skills, creating easy access to psychiatric care, and providing housing resources. These services assist adults with SMI to decrease or even diminish mental health symptoms in order to integrate into a community, successfully. This program serves adults (18-59) who meet criteria for Specialty Mental Health Services typically due to their diagnosis and high utilization of emergency/urgent behavioral health systems. Clients must have Medi-Cal, Medicare, or be uninsured. Private insurance is not accepted.
Asian Health Services
310 8th Street, Suite 201
Oakland, CA 94607
(510) 735-3900 | asianhealthservices.org
ACBHD Contact: Henning Schulz, ACBHD Director Outpatient Mental Health | henning.schulz@acgov.orgv
Service Team Program — Bay Area Community Services (BACS)
This program supports clients by building and teaching coping skills, living skills, creating easy access to psychiatric care, and providing housing resources. This program serves adults (18-59) who meet criteria for Specialty Mental Health Services typically due to their diagnosis and high utilization of emergency/urgent behavioral health systems. Clients must have Medi-Cal, Medicare, or be uninsured. Private insurance is not accepted.
Bay Area Community Services (BACS)
390 40th Street
Oakland, CA 94609
(510) 613-0330 | bayareacs.org
ACBHD Contact: Henning Schulz, ACBHD Director Outpatient Mental Health, henning.schulz@acgov.org
Service Team Program — La Clínica de la Raza
This program supports clients by building and teaching coping skills, living skills, creating easy access to psychiatric care, and providing housing resources. These services assist adults with SMI to decrease or even diminish mental health symptoms in order to integrate into a community, successfully. This program serves adults (18-59) who meet criteria for Specialty Mental Health Services typically due to their diagnosis and high utilization of emergency/urgent behavioral health systems. Clients must have Medi-Cal, Medicare, or be uninsured. Private insurance is not accepted.
La Clínica de La Raza
3451 E12th Street
Oakland, CA 94601
(510) 535-3500 | laclinica.org
ACBHD Contact: Henning Schulz, ACBHD Director Outpatient Mental Health | henning.schulz@acgov.org
Service Team Program – La Familia Counseling Center
This program supports clients by building and teaching coping skills, living skills, creating easy access to psychiatric care, and providing housing resources. These services assist adults with SMI to decrease or even diminish mental health symptoms in order to integrate into a community, successfully. This program serves adults (18-59) who meet criteria for Specialty Mental Health Services typically due to their diagnosis and high utilization of emergency/urgent behavioral health systems. Clients must have Medi-Cal, Medicare, or be uninsured. Private insurance is not accepted.
La Familia
24301 Southland Drive, Suite 300
Hayward, CA 94545
(510) 300-3500 | livelafamilia.org
ACBHD Contact: Henning Schulz, ACBHD Director Outpatient Mental Health | henning.schulz@acgov.org
Service Team Program — STARS
This program supports clients by building and teaching coping skills, living skills, creating easy access to psychiatric care, and providing housing resources. These services assist adults with SMI to decrease or even diminish mental health symptoms in order to integrate into a community, successfully. This program serves adults (18-59) who meet criteria for Specialty Mental Health Services typically due to their diagnosis and high utilization of emergency/urgent behavioral health systems. Clients must have Medi-Cal, Medicare, or be uninsured. Private insurance is not accepted.
Stars Behavioral Health Group
7677 Oakport Street, Suite 1010
Oakland, CA, 94621
Phone: (510) 635-9705 | starsinc.com
ACBHD Contact: Henning Schulz, ACBHD Director Outpatient Mental Health | henning.schulz@acgov.org
Service Team Program — West Oakland Health Council
This program supports clients by building and teaching coping skills, living skills, creating easy access to psychiatric care, and providing housing resources. These services assist adults with SMI to decrease or even diminish mental health symptoms in order to integrate into a community, successfully. This program serves adults (18-59) who meet criteria for Specialty Mental Health Services typically due to their diagnosis and high utilization of emergency/urgent behavioral health systems. Clients must have Medi-Cal, Medicare, or be uninsured. Private insurance is not accepted.
Baywell Health
700 Adeline Street,
Oakland, CA 94607
(510) 835-9610 | baywellhealth.org
ACBHD Contact: Henning Schulz, ACBHD Director Outpatient Mental Health | henning.schulz@acgov.org
South County Homeless Housing (A Street Shelter) – BOSS
South County Homeless Project (SCHP) is an interim emergency housing for adults who are unhoused and meet eligibility requirements for specialty mental health services. Residents stay up to 6 months (with extensions as needed while people are seeking permanent housing) and have access to housing navigation, benefits eligibility, employment, health, wellness, and peer support services. Individuals 18 years and older who are literally homeless, and who meet eligibility requirements for specialty mental health services.
Building Opportunities for Self-Sufficiency
1918 University Ave, Suite 2A
Berkeley, CA 94704
(510) 649-1930 | self-sufficiency.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
STRIDES
Alameda STRIDES is an Assertive Community Treatment (ACT) program for adults (ages 18 – 62) who have a diagnosis of severe mental illness (SMI) living in the community-based settings in Alameda County.
Contact: ACCESS Line 1.800.491.9100
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Supported Independent Living – BOSS
Contractor shall serve formerly unhoused individuals living in permanent supportive housing units designated for individuals with histories of serious mental health issues (SMI) at Meekland, Pacheco Courts and Rosa Parks. Transition-Aged Youth (18-24), adults and families with a member with SMI.
Building Opportunities for Self-Sufficiency
1918 University Ave, Suite 2A
Berkeley, CA 94704
(510) 649-1930 | self-sufficiency.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Supportive Services for Transitional Age Youth (STAY)
The STAY Program is located in Oakland and serves participants throughout Alameda County. The program provides clinical case management, crisis intervention, individual rehab, peer mentoring, medication management, IPS employment support, housing assistance, collateral support for families, and skill building and socialization groups. The STAY Program target group is Transition Age Youth ages 18 to 24 with serious mental health conditions.
Fred Finch Youth and Family Services
3800 Coolidge Oakland, CA 94602
(510) 482-2244, ext. 5200 | fredfinch.org
ACBHD Contact: Sun Hyung Lee, ACBHD Division Director Transitional Age Youth | sunhyung.lee@acgov.org
CSS – Outreach & Engagement/System Development (OESD) Programs
ACCESS Staffing to Asian Population – Asian Health Services (AHS)
AHS ACCESS operates a designated Intake and Referral phone line to provide API language speaking/cultural screenings, evaluate medical necessity, and determine service levels for community members requesting mental health services. The Program also provides short-term crisis stabilization outpatient treatment and reduces utilization of higher levels of care via medication support, individual therapy, individual rehabilitation, group rehabilitation, collateral, and case management services. AHS ACCESS provides services to all consumers living in Alameda County, with primary focus on individuals and families who identify themselves as Asian and Pacific Islanders. The consumers can range in age range from Children/Youth (0-15), TAY (16-25), Adults (26- 59) to Older Adults (60+).
Referral: ACCESS Line 1.800.491.9100
Asian Health Services
310 8th Street, Suite 201
Oakland, CA 94607
(510) 735-3900 | asianhealthservices.org
ACBHD Contact: Henning Schulz, ACBHD Director Outpatient Mental Health | henning.schulz@acgov.org
ACCESS Staffing to Latinx Population — La Familia Counseling Center
ACCESS Staffing to the Latino Population program operates a designated intake and referral phone line to screen and evaluate callers for medical necessity and determine appropriate service levels for community members requesting mental health services. ACCESS through La Familia Counseling Center also provides short-term crisis stabilization outpatient services for clients in crisis to reduce utilization of higher levels of care. The consumers can range in age from children (age 0-15) to older adults (60+). The ACCESS line provides Spanish language speaking/culture mental health screenings to get clients connected with appropriate level of services, and obtaining related information for their medical record.
Referral: ACCESS Line 1.800.491.9100
Asian Health Services
310 8th Street, Suite 201
Oakland, CA 94607
(510) 735-3900 | asianhealthservices.org
ACBHD Contact: Henning Schulz, ACBHD Director Outpatient Mental Health | henning.schulz@acgov.org
Adult Recovery, Outreach and Connection (AdROC) Program – Telecare Group
Telecare AdROC is a short-term (90 days) outreach-evaluation-triage program serving adults who are not already connected to the ACBH System of Care. AdROC members include individuals who are homeless or at risk of homelessness, have co-occurring substance use and/or physical health disorders, frequently use hospitals and other emergency services, are at risk of institutionalization, and/or have limited English proficiency. AdROC conducts in-reach and engagement at inpatient facilities, CSUs, and CRPs, and conducts outreach and engagement to community locations and providers. AdROC serves adult Alameda County residents, 18 years of age and older, who appear to be experiencing a mental health crisis; and/or are affiliated with one of the AdROC referral sources; and who are not already connected to the ACBH System of Care.
Telecare: telecarecorp.com
Referral: ACCESS Line 1.800.491.9100
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care, katherine.jones@acgov.org
AifyaCare — ROOTS
AfiyaCare provides mental health services, case management/brokerage and crisis intervention. AfiyaCare serves adults who identify as African American, ages 18-59, with a serious mental illness (SMI), that have a history of involvement with the criminal justice system, which may include individuals previously engaged in mental health crisis, residential, and/or outpatient services.
ROOTS Clinic
7272 MacArthur Blvd.
Oakland, CA 94605
(510) 533-1248 | rootscommunityhealth.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Alameda County Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) Program Advocacy Services Project
HAC Provides SSI/SSDI advocacy to increase the number of Alameda County residents facing moderate to severe mental health issues who are approved for SSI/SSDI benefits. The target population is Individuals with moderate to severe mental and individuals released from or about to be released from Santa Rita Jail, Glenn Dyer Detention Facility, or the State prison system.
ACBHD Contact: Janet Biblin, SSI Program Manager | Janet.Biblin@acgov.org
Alameda County Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) Program Advocacy Services Project — Bay Area Legal Aid (BayLegal)
BayLegal Provides SSI/SSDI advocacy to increase the number of Alameda County residents facing moderate to severe mental health issues who are approved for SSI/SSDI benefits. (Formerly known as program number FSP 7) Target Population: Individuals with moderate to severe mental and individuals released from or about to be released from Santa Rita Jail, Glenn Dyer Detention Facility, or the State prison system.
Bay Area Legal Aid
1735 Telegraph Ave, Oakland, CA 94612
(510) 663-4744 | baylegal.org
ACBHD Contact: Janet Biblin, SSI Program Manager | Janet.Biblin@acgov.org
Asian Health Services (AHS) — Behavioral Health — Primary Care Integration Project: Care Coordination — Multiple Federally Qualified Health Centers (FQHCs)
To serve AAPI community with mental health services within Asian Health Services and utilizing outside community resources. We strive to connect patients with their individual mental health needs. The target population is all ages. However, our Adult Care Coordinator is focused on adult ages 22 to older adults.
Asian Health Services
310 8th Street, Suite 201
Oakland, CA 94607
(510) 735-3900 | asianhealthservices.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Axis Community — Behavioral Health — Primary Care Integration Project: Care Coordination — Multiple Federally Qualified Health Centers (FQHCs)
Provide Behavioral Health Support and Care to all Axis Community Health Behavioral Health Patients focused on increasing patient centered care coordination across multiple departments and programs. The target population is Mild to Moderate Outpatient Behavioral Health Treatment Patients, Adults 18+.
Axis Community Health
(925) 462-1755 | axishealth.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Bay Area Community Health (BACH) — Behavioral Health — Primary Care Integration Project: Care Coordination — Multiple Federally Qualified Health Centers (FQHCs)
Provide Behavioral Health Support and Care to all Bay Area Community Health (BACH) Behavioral Health Patients focused on increasing patient centered care coordination across multiple departments and programs. This includes psychotherapy and telepsychiatry services, via in-person and telehealth visits. The target population is Mild to Moderate Outpatient Behavioral Health Treatment Patients, Adults 18+.
Bay Area Community Health
(510) 770-8040 | bach.health
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Behavioral Health Court (BHC) – Alameda County Behavioral Health Department
Alameda County Behavioral Health Court is a 12-24 month program of court oversight and community treatment for persons experiencing severe mental illness whose qualifying crimes result from their illnesses. The goals of BHC are to reduce recidivism and improve the quality of life and assist severely mentally ill offenders by diverting them away from the criminal justice system and into community treatment with judicial oversight.
ACBHD Contact: Juan Taizan, ACBHD Juvenile Justice/CFS Health Services Director | Juan.Taizan@acgov.org
Community-based Outreach & Consultation – East Bay Agency for Children (EBAC)
EBAC’s Fremont Healthy Start Program engages, encourages, and trains potential community responders, primarily family members of youth and children but also school staff and community members, about ways to recognize and respond to early signs of mental illness. The target population is Adults (18+) who are potential community responders, primarily family members of youth and children but also school staff and community members.
EBAC
510-268-3770 | ebac.org
ACBHD Contact: Laphonsa Gibbs, ACBHD Associate Child, Youth and Young Adult System of Care Director | Laphonsa.Gibbs2@acgov.orgv
Community-based Outreach & Consultation — Mental Health Association of Alameda County (Family Education and Resource Center [FERC])
The Family Education and Resource Center (FERC) is an innovative peerto-peer program that provides education, advocacy, resources, support and hope to family caregivers of a loved one living with a mental health challenge. FERC is operated by the Mental Health Association of Alameda County (MHAAC). The target population is Family members and caregivers of loved ones with a severe mental illness (SMI) or a severe emotional disturbance (SED) living in Alameda County
Family Education and Resource Center
7677 Oakport Street, #100
Oakland, CA 94621
(510) 746-1700 | ferc.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Crisis Residential Services — REFUGE
REFUGE offers a 24-Hour facility for TAY consumers in crisis. A supervised residential facility for mental health treatment program that includes full-day social rehabilitation services for TAY who need additional support as they step down from a restrictive setting into the community.
info@therefugeinc.org
(510) 910-6411 | therefugeinc.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care
Crisis Services: Expansion and Transition to Mobile Crisis Team (MCT), Mobile Evaluation Teams (MET), Community Assessment and Transport Team (CATT), and Outreach & Engagement Teams — Alameda County Behavioral Health Crisis Services: Expansion and Transition to Mobile Crisis Team (MCT), Mobile Evaluation Teams (MET), Community Assessment and Transport Team (CATT), and Outreach & Engagement Teams — Alameda County Behavioral Health
Crisis Services serves residents of Alameda County along the entire lifespan who are living with a serious and persistent mental illness and are in crisis. The MCT, MET, HMET, and CATT Programs provide on-the-spot crisis intervention, psychiatric assessment and evaluation to all ages, and make referrals to other agencies and provide follow-up services.
ACBHD Contact: Stephanie Lewis, ACBHD Crisis Services System of Care Director | stephanie.lewis@acgov.org
Crisis Stabilization Unit (CSU) and Crisis Residential Treatment (CRT): Amber House – Bay Area Community Services Inc.
Amber House is a dual voluntary crisis stabilization unit (CSU) and voluntary crisis residential treatment (CRT) program. Amber House CSU is a 12-bed voluntaryonly CSU whose purpose is to assess individuals who are having a mental health crisis and are in need of assessment, stabilization, and brief treatment. The service is available to individuals for up to 24-hours. Amber House CRT has up to 14-beds for individuals in crisis who do not meet medical necessity criteria for hospitalization and would benefit from treatment and supportive programming. Amber House crisis services are available to only clients who are 18 and over and residents of Alameda County who possess and/or eligible for Medi-Cal. Amber House serves adults 18 years or older (18-59 years) experiencing a mental health crisis.
Bay Area Community Services (BACS)
390 40th Street
Oakland, CA 94609
(510) 613-0330 | bayareacs.org
ACBHD Contact: Juliene Schrick, ACBHD Director of Older Adult Services | juliene.schrick@acgov.org
Crisis Stabilization Unit (CSU): Willow Rock – Telecare Corporation
The Willow Rock Crisis Stabilization Unit (CSU) is an unlocked, specialty mental health program for medically stable youth ages 12 to 17 years. The CSU also functions as the Alameda County Receiving Center (Welfare and Institutions Code 5151) for youth who are placed on a WIC 5150/5585 civil commitment hold in Alameda County. The Willow Rock CSU serves medically stable youth ages 12 to 17 years experiencing a mental health crisis. The program may serve up to a maximum of ten clients at a time. Youth may arrive on a WIC 5585 civil commitment hold or as a voluntary “walk-up” from the community.
Telecare: telecarecorp.com/alameda-aotcc
Referral: ACCESS Line 1.800.491.9100
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Deaf Community Counseling Services (DCCS) – Felton Institute
DCCS provides outpatient mental health services, including assessments, individual psychotherapy, family therapy, collateral and indirect services to provide information and referrals to community members. DCCS provides services for residents of Alameda county who have medi-cal, medi-medi or who are medi-cal eligible who are Deaf, DeafBlind, deaf with additional disabilities, late Deafened (those who were born hearing and became Deaf or lost their hearing in adulthood), hard of hearing (those who do not use sign language but use spoken language), from age 5 years to older adults.
Felton Institute
1005 Atlantic Ave
Alameda, CA 94501
Video Phone: (415) 255-5854
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.orgv
Fremont PATH – Bay Area Community Health (BACH) — BH-Primary Care Integration Project
Bay Area Community Health (BACH) operates a Federally Qualified Health Center (FQHC) to provide co-located services at the Oakland Adult Community Support Center (OCSC) operated by ACBH. The project provides coordinated, integrated health care to adults with serious mental illness. The project is called “Promoting Access to Health” (PATH) and has a Wellness Program to provide group health education and encourage socialization. PATH services are offered to all adults (18-59) and older adults (60+) assigned to the service team at the support center.
Bay Area Community Health
(510) 770-8040 | bach.health
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Hiawatha Harris, M.D., Inc./Pathways to Wellness Medication Clinic — Training and Technical Assistance on Accurate Diagnosis and Appropriate Medication Treatment and Healing Practices for African Americans
Hiawatha Harris, M.D., Inc./Pathways to Wellness Medication Clinic designs and delivers culturally responsive services and technical assistance support to help psychiatric prescribers who provide medication assessment and support to African American adults (18-59) living with mental health issues. Alameda County psychiatric prescribers who are identified by ACBH who provide services to adults who identify as African American, ages 18-59 who have moderate to severe mental illness impairments resulting in at least one significant impairment in an important area of life functioning.
Pathways to Wellness Medication Clinic
(888) 541-4247 | pathwaystowellness.net
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Individual Placement Services
Alameda County Behavioral Health Care Services has embarked on a long-term plan to implement Individual Placement and Support (IPS) Supported Employment throughout our specialty mental health services. This evidence-based practice assists people with finding and maintaining competitive jobs in the community. Engagement, job development, placement support, and job follow-along supports are the core program elements of this approach.
ACBHD Vocational Program: www.acbhcs.org/vocational-program/
ACBHD Contact: Michael Castilla, ACBHD Director of Vocational Services | michael.castilla2@acgov.org
Individual Placement Services (IPS) – Center for Independent Living (CIL)
Work incentives, benefits counseling. By working collaboratively with the ACBH Vocational Program, we offer training and technical support resources, training events, and strategize to help clients find employment. The target population is adult participants in ACBH Wellness Centers’ IPS programs.
ACBHD Contact: Michael Castilla, ACBHD Director of Vocational Services | michael.castilla2@acgov.org
In-Home Outreach Team (IHOT) – Abode Services
The In-Home Outreach Team (IHOT) provides outreach and engagement services to adults with untreated mental illness, with the intention of connecting them with psychiatric care and other community supports. IHOT serves adults (ages 18-59) with severe mental illness, who are not currently engaged in mental health treatment or have become disengaged, who are considered resistant or reluctant to participating voluntarily and present with a variety of barriers that prevent them from connecting to mental health services and other community resources. IHOT serves adults throughout Alameda County.
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
In-Home Outreach Team (IHOT) – Bonita House
The In-Home Outreach Team (IHOT) provides outreach and engagement services to adults with untreated mental illness, with the intention of connecting them with psychiatric care and other community supports. IHOT serves adults (ages 18-59) with severe mental illness, who are not currently engaged in mental health treatment or have become disengaged, who are considered resistant or reluctant to participating voluntarily and present with a variety of barriers that prevent them from connecting to mental health services and other community resources. IHOT serves adults throughout Alameda County.
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
In-Home Outreach Team (IHOT) – La Familia
The In-Home Outreach Team (IHOT) provides outreach and engagement services to adults with untreated mental illness, with the intention of connecting them with psychiatric care and other community supports. IHOT serves adults (ages 18-59) with severe mental illness, who are not currently engaged in mental health treatment or have become disengaged, who are considered resistant or reluctant to participating voluntarily and present with a variety of barriers that prevent them from connecting to mental health services and other community resources. IHOT serves adults throughout Alameda County.
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
In-Home Outreach Team (IHOT) – STARS Behavioral Health Group
The In-Home Outreach Team (IHOT) provides outreach and engagement services to adults with untreated mental illness, with the intention of connecting them with psychiatric care and other community supports. IHOT serves adults (ages 18-59) with severe mental illness, who are not currently engaged in mental health treatment or have become disengaged, who are considered resistant or reluctant to participating voluntarily and present with a variety of barriers that prevent them from connecting to mental health services and other community resources. IHOT serves adults throughout Alameda County.
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Juvenile Justice Transformation of the Guidance Clinic – Alameda County Behavioral Health
Provides in-depth assessment and treatment for youth in the juvenile justice system. Coordinates referrals and linkages to mental health services in order to ensure seamless continuity of care when discharged from juvenile hall to community based providers. The target population is youth ages 12-18 years old who are involved in the juvenile justice system and their families.
ACBHD Contact: Juan Taizan, ACBHD Juvenile Justice/CFS Health Services Director | Juan.Taizan@acgov.org
La Clinica de la Raza — Behavioral Health — Primary Care Integration Project: Care Coordination — Multiple Federally Qualified Health Centers (FQHCs)
Provide Behavioral Health Support and Care to all La Clinica Behavioral Health Patients focused on increasing patient centered care coordination across multiple departments and programs. The target population is Mild to Moderate Outpatient Behavioral Health Treatment Patients, Adults 18+.
La Clínica de la Raza
3060 E 9th St
Oakland, CA 94601
(510) 535-5500 | laclinica.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
LifeLong Medical Care — Behavioral Health — Primary Care Integration Project: Care Coordination — Multiple Federally Qualified Health Centers (FQHCs)
Integrated Behavioral Health Care Coordinators (IBHCCs) connect patients with behavioral health (BH) services both within our organization (LifeLong Medical Care) and in the community. They make appointments for patients, call other organizations together with patients, and follow up on appointments and referrals. All patients referred to behavioral health services from primary care providers. These referrals are for patients of all ages, genders, and races.
LifeLong Medical Care
7200 Bancroft Ave 125A
Oakland, CA 94605
(510) 981-4100 | lifelongmedical.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Medication Support Services — Hiawatha Harris, M.D., Inc./Pathways to Wellness Medication Clinic
Pathways to Wellness provides the following clinic-based services based on the acuity client of needs to promote successful transition of patients to primary care; 1. Medication Support Services; 2. Issuing medication prescription(s) for the right drug therapy; 3. Administration of injectable medication, when applicable; 4. Evaluation and monitoring; 5. Mental Health Services, and 6. Outreach efforts made in the field by a psychiatric nurse specifically in North County to meet client demand; 7. Children support services for medication and case management. Pathways to Wellness provides services to children (5-9 years old), adolescents (10-17 years old), and adults (18-59 years old) who have moderate to severe mental illness impairments resulting in at least one significant impairment in an important area of life functioning.
Pathways to Wellness Medication Clinic
(888) 541-4247 | pathwaystowellness.net
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Mental Health Court Specialist — Court Advocacy Program (CAP)
CAP increases access to community mental health services and reduces recidivism through advocacy and release planning for the following services: 1. Identify and connect defendants with a mental illness to treatment services while in jail and refer to community treatment for post release follow up; 2. Involve community treatment providers in the court process for their clients and notify them of court status to ensure continuity of care; 3. Assist Judges, Public Defenders, District Attorneys & Probation in understanding mental illness and treatment resources; 4. Identify underlying issues leading to recidivism; i.e. Housing, Benefits, Medical Issues, Substance Abuse, etc.; 5. Advocate for specialty mental health treatment, such as hospitalizations for acutely ill, suicidal, and gravely disabled individuals; 6. Assist family members in navigating the courts and the mental health system of care. The target population is Justice involved adults age 18 and older with serious mental illness and cooccurring substance use disorder. Individuals must be eligible for diversion or re-entry services to the community. Consumers include Transitional Age Youth, Adults and Older Adults.
ACBHD Contact: Juan Taizan, ACBHD Juvenile Justice/CFS Health Services Director | Juan.Taizan@acgov.org
Mental Health Court Specialist (also known as Telecare Alameda Court Collaborative (ACC) Program #358) — Alameda County Collaborative Courts
The MHSA-funded Telecare Alameda Court Collaborative (ACC) program supports the Office of Collaborative Court Services (OCCS) which manages eight treatment courts in Alameda County. These treatment courts serve an average of 180 justice involved clients at any given time (over 350 annually) who need substance abuse and mental health treatment services. The target population is Justice involved adults age 18 and older with serious mental illness and cooccurring substance use disorder. Individuals must be eligible for diversion or re-entry services to the community. Consumers include Transitional Age Youth, Adults and Older Adults.
ACBHD Contact: Juan Taizan, ACBHD Juvenile Justice/CFS Health Services Director | Juan.Taizan@acgov.org
Mobile Integrated Assessment Team for Seniors – City of Fremont
Clients are offered a range of outpatient mental health services including individual, family and group therapy, medication management, case management and crisis services. As clients become more stable, they can join a step-down program that supports resiliency and recovery prior to discharge from program. Some clients are trained to become peer coaches to support other clients in need of social inclusion and support. Older Adults (60 years or older) living in the Tri-City area (Fremont, Union City, Newark) or Hayward with moderate to severe mental health diagnosis. Clients also have complicated health conditions with almost 50% of clients having arthritis, 30% with hypertension, 25% with diabetes and high cholesterol.
City of Fremont (www.fremont.gov)
Ihande Weber | Iweber@fremont.gov
ACBHD Contact: Juliene Schrick, ACBHD Director of Older Adult Services | juliene.schrick@acgov.org
Native American Health Center — Behavioral Health — Primary Care Integration Project: Care Coordination — Multiple Federally Qualified Health Centers (FQHCs)
Provide Behavioral Health Support and Care to all Native American Health Center (NAHC) Behavioral Health Patients focused on increasing patient centered care coordination across multiple departments and programs. The target population is Mild to Moderate Outpatient Behavioral Health Treatment Patients, Adults 18+.
Native American Health Center
2950 International Blvd.
Oakland, CA 94601
(510) 535-4400 | nativehealth.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Oakland-PATH/LifeLong Medical Care — Behavioral Health — Primary Care Integration Project: Eastmont
LifeLong Medical Care operates a Federally Qualified Health Center (FQHC) to provide co-located services at the Oakland Adult Community Support Center (OACSC) operated by ACBH. The project provides coordinated, integrated health care to adults with serious mental illness. The project is called “Promoting Access to Health” (PATH) and has a Wellness Program to provide group health education and encourage socialization. PATH services are offered to all adults (18-59) and older adults (60+) assigned to the service team at the support center.
LifeLong Medical Care
7200 Bancroft Ave 125A
Oakland, CA 94605
(510) 981-4100 | lifelongmedical.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Oakland-PATH/LifeLong Medical Care — Behavioral Health — Primary Care Integration Project: Eden
LifeLong Medical Care operates a Federally Qualified Health Center (FQHC) to provide co-located services at the Oakland Adult Community Support Center (OCSC) operated by ACBH. The project provides coordinated, integrated health care to adults with serious mental illness. The project is called “Promoting Access to Health” (PATH) and has a Wellness Program to provide group health education and encourage socialization. PATH services are offered to all adults (18-59) and older adults (60+) assigned to the service team at the support center.
LifeLong Medical Care
7200 Bancroft Ave 125A
Oakland, CA 94605
(510) 981-4100 | lifelongmedical.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Pediatric Care Coordination Pilot — Alameda Health Consortium (AHC)
Each FQHC will hire 1-2 care coordinators (11 care coordinators in total). The Pediatric Care Coordinator will be responsible for linking pediatric clients to medical, behavioral, and social services in a preventative and comprehensive manner. The target population is clients of the FQHC’s that are 0-18 years of age.
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Re-entry Treatment Teams (RTT) — Bay Area Community Services (BACS)
The Re-entry Treatment Teams (RTT) are a multidisciplinary treatment and case management program that serves adults who were previously incarcerated or involved in the criminal justice system. The program pairs clinical staff with peer case managers with lived experience in systems impact from the criminal justice system to meet the broad range of client needs. The target population is Adults, 18-59 years old, who were involved in the criminal justice system and have a severe mental illness (SMI).
Bay Area Community Services (BACS)
390 40th Street
Oakland, CA 94609
(510) 613-0330 | bayareacs.org
ACBHD Contact: Juan Taizan, ACBHD Juvenile Justice/CFS Health Services Director | Juan.Taizan@acgov.orgv
Re-entry Treatment Teams (RTT) — La Familia Counseling Center
The Re-entry Treatment Teams (RTT) are a multidisciplinary treatment and case management program that serves adults who were previously incarcerated or involved in the criminal justice system. The program pairs clinical staff with peer case managers with lived experience in systems impact from the criminal justice system to meet the broad range of client needs. The target population is Adults, 18-59 years old, who were involved in the criminal justice system and have a severe mental illness (SMI).
La Familia
(510) 300-3500 | livelafamilia.org
ACBHD Contact: Juan Taizan, ACBHD Juvenile Justice/CFS Health Services Director | Juan.Taizan@acgov.orgv
(RE)Mind and BEAM — Early Psychosis Programs (formerly PREP Alameda) – Felton Institute
The Felton Early Psychosis Programs – (re)MIND® and BEAM – formerly known as PREP Alameda, provide evidence-based treatment and support for transition age youth (TAY) who are experiencing an initial episode of psychosis or severe mood disorder. The programs provide outreach and engagement, early intervention, and outpatient mental health services that include the following categories: mental health services, case management/brokerage, medication support, crisis intervention. Transition Age Youth (TAY) ages 15-24, who are experiencing the onset of first episode psychosis associated with serious mental illness (SMI) and severe mood disorder
Felton Institute
1005 Atlantic Avenue,
Alameda, CA 94501
(415) 474-7310 | https://felton.org/
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
SAGE Case and Care Management Services
The supplemental security income (SSI) case & care management program provides case management services to consumers with serious mental illness (SMI) who are currently receiving SSI advocacy services.
Bay Area Community Services (BACS): www.bayareacs.org
ACBHD Contact: Janet Biblin, SSI Program Manager | Janet.Biblin@acgov.org
Sally’s Place Peer Respite — La Familia Counseling Center
Sally’s Place is a Peer Respite Home and is the first and only of its kind in Alameda County. It is staffed by peers, in alignment with the objectives of our local agenciesPool of Consumer Champions (POCC) and the Alameda County Accelerated Peer Specialist Program (ACAPS). Guests receive support from compassionate peer staff and can stay for up to 14 days. Sally’s Place serves adults, 18 years of age or older, who are experiencing mental health concerns or distress, have an identified place to stay in Alameda County at the time of intake (which could include shelter), are able to manage medical needs independently and who voluntarily agree to engage in services.
La Familia
(510) 300-3500 | livelafamilia.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Schreiber Center
The Schreiber Center is a specialty mental health clinic developed in collaboration with Alameda County Behavioral Health Care Services, the Regional Center of the East Bay, and Alameda County Public Health Department. The Center is dedicated to serving the mental health care needs of adults with intellectual and developmental disabilities. Our team of professionals specializes in supporting clients with complex behavioral, emotional, or psychiatric needs.
Schreiber Center
(510) 891-5650 | www.acphd.org/schreiber-center.aspx
ACBHD Contact: Juliene Schrick, ACBHD Director of Older Adult Services | juliene.schrick@acgov.org
School Based Behavioral Health — Alameda Family Services
The Outreach for School-Based Health Centers program is designed to bring awareness and information about how to identify early signs of mental illness in youth and connect those in need with the mental health services offered through the school-Based Health Centers. Efforts are targeted to reach potential responders and youth. The target population is Adult potential responders and high school age youth living in Alameda County.
Alameda Family Services
2325 Clement Ave
Alameda, CA 94501
(510) 629-6300 | www.alamedafs.org
ACBHD Contact: Laphonsa Gibbs, ACBHD Associate Child, Youth and Young Adult System of Care Director | Laphonsa.Gibbs2@acgov.org
School-Based Behavioral Health: ASCEND, Prescott, Sequoia and Think College Now — Seneca Family of Agencies
Seneca Family of Agencies
(510) 654-4004 | Seneca Family of Agencies (senecafoa.org)
ACBHD Contact: Laphonsa Gibbs, ACBHD Associate Child, Youth and Young Adult System of Care Director, Laphonsa.Gibbs2@acgov.org
School-Based Behavioral Health: East Oakland Pride Elementary School — STARS Behavioral Health Group
Provides enhanced (non Medi-Cal billable) mental health services and supports to children in Counseling-Enriched Special Day Classes (CESDC) and two School Based Behavioral Health (SBBH) programs in OUSD in order to assist children and their families in becoming successful in school and at home. The target population is Youth attending Counseling-Enriched Special Day Classes (CESDC) and/or two of its School Based Behavioral Health (SBBH) programs in OUSD.
ACBHD Contact: Laphonsa Gibbs, ACBHD Associate Child, Youth and Young Adult System of Care Director | Laphonsa.Gibbs2@acgov.org
Seneca Family of Agencies – Multi-Systemic Therapy (MST)
Multi-Systemic Therapy (MST) is a unique, goal-oriented, comprehensive treatment program designed to serve multi-problem youth in their community. MST interventions focus on key aspects of these areas in each youth’s life. All interventions are designed in full collaboration with family members and key figures in each system- parents or legal guardians, school teachers and principals, etc. The target population is youth (ages 0-21) referred who are on probation in Alameda County and are at risk of out of home placement due to referral behavior and living at home with a parent or caretaker.
Seneca Family of Agencies
8750 Mountain Blvd. Oakland 94605
(510) 654-4004 | Seneca Family of Agencies (senecafoa.org)
ACBHD Contact: Laphonsa Gibbs, ACBHD Associate Child, Youth and Young Adult System of Care Director | Laphonsa.Gibbs2@acgov.org
Service Team/Individual Placement Services (IPS) – Bonita House
Supported Independent Living Program is an interdisciplinary outpatient mental health program providing case management and rehab services to clients. The IPS component of the program sees work and preparing to work through acquiring job skills as a mental health intervention. The Employment Specialist collaborates with the case management, nursing and clinical staff to support clients in achieving their mental health and employment goals. The target population is Adults in Alameda County (18+) with severe mental illness (SMI) as well as individuals with co-occurring disorders.
Wellness Centers: Casa Ubuntu – Bonita House
6333 Telegraph Ave Ste 102
Oakland, CA 94609
(510) 735-0864 | bonitahouse.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care
Silva Clinic — The Alliance for Community Wellness dba La Familia Counseling Center/Early Childhood Integrated Program
The Silva Clinic provides mental health services (i.e., screening, assessment, collateral, individual and group therapy, family engagement, individual and group rehabilitation, and plan development), crisis intervention, and case management/brokerage. Providing specialized early childhood mental health services within the context of children’s families/caretakers in the Central and South Alameda County area. Services range from very brief assessment to short-term treatment lasting typically from nine to 12 months in duration. The target population is Children, age 0-8, and their families and or caregivers.
La Familia
24301 Southland Drive, Suite 300
Hayward, CA 94545
(510) 300-3500 | livelafamilia.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Staffing to Asian Population – Multi-Lingual Counseling Center
Mental Health Services for Afghan Immigrant and Refugee. Afghan Immigrants and Refugees.
Referral: ACCESS Line 1.800.491.9100
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Steps Program – Telecare Corporation
STEPS of Alameda County is a short term, intensive community support service for individuals who suffer from a mental illness, many of whom would otherwise require extended care in institutional settings. Services are designed to enhance the lives of individuals living with mental illness and guide them on their healing process. The mission of STEPS is to facilitate the transition of high risk, hard-to-place Alameda County Behavioral Health clients into the community while reducing their length of stay in Alameda County psychiatric facilities. The target population is adults (ages 18-59) diagnosed with a severe mental illness. STEPS’ goal is to serve high utilizers of Alameda County mental health services.
Telecare: telecarecorp.com/alameda-aotcc
Referral: ACCESS Line 1.800.491.9100
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Suicide Prevention Crisis Line — Crisis Support Services of Alameda County
The Suicide Prevention Crisis Line is a 24-Hour Crisis line provided by Alameda County Crisis Support Services to provide: Crisis counseling in order to reduce the incidence of suicidal acts; lessen the number of psychiatric hospitalizations needed by individuals with suicidal thoughts; resolve crises; decrease self-destructive behavior; and increase awareness of suicide risk factors. The Suicide Prevention Crisis line provides a 24-Hour phone line for assistance to people of all ages and backgrounds during times of crisis, or their families, to work to prevent suicide. Translation is available in more than 140 languages. We also offer teletype (TDD) services for deaf and hearing-impaired individuals.
www.acbhcs.org/crisis-information/
Crisis Tel. 1-800-491-9099
ACBHD Contact: Stephanie Lewis, ACBHD Crisis Services System of Care Director | stephanie.lewis@acgov.org
Tiburcio Vazquez — Behavioral Health — Primary Care Integration Project: Care Coordination — Multiple Federally Qualified Health Centers (FQHCs)
Provide Behavioral Health Support and Care to all Tiburcio Vasquez Behavioral Health Patients focused on increasing patient centered care coordination across multiple departments and programs. The target population is Mild to Moderate Outpatient Behavioral Health Treatment Patients.
Tiburcio Vazquez
(510) 471-5880 | tvhc.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Transition Age Youth Recovery, Outreach and Connection (TAY ROC) – Telecare Corporation
Telecare TAY ROC is a short-term (90 days) outreach-evaluation-triage program serving TAY youth who are not already connected to the ACBH System of Care. TAY ROC members include transition age youth who are homeless or at risk of homelessness, have co-occurring substance use and/or physical health disorders, frequently use hospitals and other emergency services, are at risk of institutionalization, and/or have limited English proficiency. TAY ROC conduct in-reach and engagement at local inpatient facilities, CSUs, and CRPs. TAY ROC serves TAY youths 16 to 24 years of age who are Alameda County residents, who appear to be experiencing a mental health crisis; and/or are affiliated with one of the TAY ROC referral sources; and who are not already connected to the ACBH System of Care.
Telecare: http://www.telecarecorp.com/alameda-aotcc/
Referral: ACCESS Line 1.800.491.9100
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.orgv
TRUST Clinic — Alameda County Health Care for the Homeless (ACHCH)/LifeLong Medical Care — Behavioral Health — Primary Care Integration Project
Trust Health Center provides primary care including medical and behavioral health services, in collaboration with ACBH and Health Care for the Homeless. This program serves adults who are homeless or at risk of homelessness in Alameda County, people with GA working with disability advocates, and others who are frequent users of multiples systems of care and/or high risk with multiple chronic physical and behavioral health conditions. Primary care services include integrated medical and behavioral health services, provided by a multidisciplinary team. Walk-in appointments are available 8:30 am – 4 pm, Monday – Friday except for Tuesdays; Tuesday walk-in appointments are from 1 pm – 4 pm only.
LifeLong Medical Care: www.achch.org/trust-health-center.html
Trust Clinic Front Desk: 510.210.5050
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Wellness Centers: Berkeley — Bonita House
Wellness Centers provide a welcoming entry point for outpatient services for individuals who are unserved or underserved by the mental health system. The Bonita House Wellness Centers provide services to adults (age 25+) experiencing mental health challenges. These individuals may or may not be currently enrolled in ACBH specialty mental health programs (such as Service Teams, Full Service Partnerships, etc.).
Wellness Centers: Berkeley – Bonita House
1909 University Ave
Berkeley, CA 94704
(510) 809-3004 | bonitahouse.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Wellness Centers: Casa Ubuntu – Bonita House
Wellness Centers provide a welcoming entry point for outpatient services for individuals who are unserved or underserved by the mental health system. The Bonita House Wellness Centers provide services to adults (age 25+) experiencing mental health challenges. These individuals may or may not be currently enrolled in ACBH specialty mental health programs (such as Service Teams, Full Service Partnerships, etc.).
Wellness Centers: Casa Ubuntu – Bonita House
6333 Telegraph Ave Ste 102
Oakland, CA 94609
(510) 735-0864 | bonitahouse.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Wellness Centers: Fremont – Bay Area Community Services (BACS)
Wellness Centers provide a welcoming entry point for outpatient services for individuals who are unserved or underserved by the mental health system. The BACS Wellness Centers provide services to adults (ages 25+) experiencing mental health challenges. These individuals may or may not be currently enrolled in ACBH specialty mental health programs (such as Service Teams, Full Service Partnerships, etc.).
Wellness Centers: Fremont – Bay Area Community Services (BACS)
40963 Grimmer Blvd
Fremont, CA 94538
(510) 657-7425 | bayareacs.org
Wellness Centers: HEDCO House – Bay Area Community Services (BACS)
Wellness Centers provide a welcoming entry point for outpatient services for individuals who are unserved or underserved by the mental health system. The BACS Wellness Centers provide services to adults (ages 25+) experiencing mental health challenges. These individuals may or may not be currently enrolled in ACBH specialty mental health programs (such as Service Teams, Full Service Partnerships, etc.).
HEDCO Wellness Center – Bay Area Community Services (BACS)
590 B Street
Hayward, CA 94541
(510) 247-8235 | bayareacs.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Wellness Centers – Peer Wellness Collective (Network of ACNMHC)
Wellness Centers provide a welcoming entry point for outpatient services for individuals who are unserved or underserved by the mental health system. Wellness Centers are contracted providers who perform outreach and engagement; offer outpatient services such as mental health services, case management/brokerage, crisis intervention, medication support/dispensing; provide peer support and wellness services; and Tenant Support Services (TSP) for those with housing insecurity. Network of ACNMHC Wellness Centers provide services to some TAY and Adults (ages 18+) who identify as being behavioral health consumers in programs funded through ACBH.
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Wellness Centers: Townhouse – Bay Area Community Services (BACS)
Wellness Centers provide a welcoming entry point for outpatient services for individuals who are unserved or underserved by the mental health system. The BACS Wellness Centers provide services to adults (ages 25+) experiencing mental health challenges. These individuals may or may not be currently enrolled in ACBH specialty mental health programs (such as Service Teams, Full Service Partnerships, etc.).
Wellness Centers: Townhouse – Bay Area Community Services (BACS)
629 Oakland Ave
Oakland, CA 94609
(510) 658-9480 | bayareacs.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
Wellness Centers: Valley — Bay Area Community Services (BACS)
Wellness Centers provide a welcoming entry point for outpatient services for individuals who are unserved or underserved by the mental health system. The BACS Wellness Centers provide services to adults (ages 25+) experiencing mental health challenges. These individuals may or may not be currently enrolled in ACBH specialty mental health programs (such as Service Teams, Full Service Partnerships, etc.).
Wellness Centers: Valley – Bay Area Community Services (BACS)
3900 Valley Avenue, Suite B
Pleasanton, CA 94566
(925) 484-8457 | bayareacs.org
ACBHD Contact: Kate Jones, ACBHD Division Director, Adult & Older System of Care | katherine.jones@acgov.org
West Oakland Health Council — Primary Care Integration Project: Care Coordination — Multiple Federally Qualified Health Centers (FQHCs)
Provide Behavioral Health Support and Care to all West Oakland Health Council Behavioral Health Patients focused on increasing patient centered care coordination across multiple departments and programs. The target population is Mild to Moderate Outpatient Behavioral Health Treatment Patients, Adults 18+.
Baywell Health
700 Adeline Street,
Oakland, CA 94607
(510) 835-9610 | baywellhealth.org
ACBHD Contact: Freddie Smith, ACBHD Director of Primary Care Integration Project | freddie.smith@acgov.org
Zero Suicide Program – Crisis Support Service of Alameda County
The Zero Suicide program includes 4 components: Hospital follow-up, Survivors of Suicide Attempt groups, educational presentations at Santa Rita Jail, and outreach and education to health providers. Each of the four components listed above has a specific population that it works to reach in an effort to address those working with high risk populations or to support individuals directly who are at high risk for dying by suicide due to recent hospitalization or history of an attempt.
acbhcs.org/crisis-information
Crisis Tel. 1-800-491-9099
ACBHD Contact: Stephanie Lewis, ACBHD Crisis Services System of Care Director | stephanie.lewis@acgov.org