The MHSA Issue Resolution Process is embedded in the Alameda County Behavioral Health Grievance or Appeal Process. If you have a concern or problem or are not satisfied with your mental health services, Alameda County Behavioral Health wants to be sure your concerns are resolved simply and quickly.

You or your representative may file a Grievance or Appeal, orally or in writing, with your provider, or with the Consumer Assistance office at:
800-779-0787
Additional information and forms can be found at:
www.acbhcs.org/plan-administration/file-a-grievance